Eden Hotels

Best Available Price Guarantee

We guarantee the lowest available room rate without booking costs

Book online at www.edenhotels.nl or at the individual hotels on the website and we guarantee the lowest price available on the internet for a stay of 1 night.

  • The Eden Hotels Lowest Price Guarantee means that you get the lowest price on www.edenhotels.nl of that moment for a stay of 1 night.
  • If you find a lower price on another website with identical reservation conditions (under Conditions), the hotel will offer you the same competitive price plus an additional 10% discount on the room rate for the first night.

What is the procedure?

The Best Price Guarantee is clear and simple.

We explain it:

Step 1: You want to make a reservation at one of our hotels. Go to www.edenhotels.nl for the best available price.

Step 2: You will see a better available price on the internet for the same hotel at the time of booking.

Step 3: You make a screen of the screen in front of you (which you can then show to the hotel if requested) and call the hotel (during working days between 09.00 - 17.00) where you want to stay on their direct number.

Step 4: While you are on the phone with our employee of the hotel of your choice, he / she will visit the website where the lower price is to verify that it is the same room type, date and length of stay and other conditions. This confirms that your claim matches our conditions.

Step 5: On the basis of the verification, the employee will adjust the reservation at the chosen hotel and offer this lower price plus that additional 10% discount on this room rate.

It is so easy to get the Best Available Price! At Eden Hotels no complicated procedures, no forms to be completed and no waiting time.


Eden Hotels guarantees that it offers the Best Available Price for consumers on its own website for a hotel room / reservation for 1 night at one of its hotels according to the following conditions:

If you find a publicly available, available and directly bookable room-only room rate (Competitive Price) on the Internet for one of the Eden Hotels, which is lower than the room rate for the same reservation (with the same reservation conditions) on www.edenhotels.nl, contact the Eden hotel of your choice on their direct number. If the hotel of your choice within Eden Hotels confirms the availability of the Competitive Price on the internet and still has rooms available for the requested date, it will be agreed to charge the same Competitive Price for your reservation and to offer you an additional 10% discount on the first night.

Conditions with which the lower rate must comply:

  • The customer must have a confirmed reservation at one of the Eden Hotels with the best online price on the website; www.edenhotels.nl
  • The price found on another website must meet the same conditions as the net price reserved at Eden Hotels;
o The same hotel
o The same type of room
o Same date and duration of stay
o The same booking, cancellation and payment conditions
o The same number of guests
o The same currency
o The same moment of books

  •  The rate must be accessible to the public and verifiable by Eden Hotels employees.
  •  The lower rate should be free of taxes that may apply in the city in question or other taxes related to the room rates.

This warranty does not apply to:

  • "Opaque" or auction sites where the hotel chain or the specific hotel is not known until the time the reservation is final. Examples are Priceline and Hotwire, but other websites are included below.
  •  Websites that sell compound trips, transport, travel, entertainment, hotel accommodation and / or other matters. Some examples of this type of site are Orbitz and Expedia.
  •  Compound prices that also include tax, service charges, meals, valet parking or other services.
  • ualified discount prices including but not limited to Government, AAA or Senior Citizen Discount.
  • Unpublished, negotiated price agreements with companies, travel agents, groups or other price agreements that Eden Hotels has with a specific party and that are not publicly available.
  • Reservations during congress and event periods.
  • Off-line rates.
  • Rate fluctuations due to fluctuations and / or differences of the exchange rate. The exchange rate must be the same as that of Eden Hotels at the time of purchase.
Eden Hotels will under no circumstances be liable for fines or other expenses that may result from the cancellation of reservations or errors in the price publication of third parties.

This guarantee only applies to the room rate for the duration of the reservation and does not apply to taxes, guest charges, movie on demand system, minibar or other costs incurred during your stay. Eden Hotels reserves the right to change or withdraw this Guarantee at any time without giving reasons.